Performance degradation affecting Benin MTN/Moov/Celtiis services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Apr 15, 2026 - 07:37 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Apr 15, 2026 - 06:45 UTC

Update

We are now experiencing instability in Benin MTN/Moov/Celtiis services, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Apr 15, 2026 - 05:46 UTC

Update

This is a quick update to inform you that we are still experiencing instability in Benin MTN and Moov services., but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Apr 15, 2026 - 05:38 UTC

Identified

We have identified instability in Benin MTN and Moov services. We have escalated this to the MMO for resolution.
Posted Apr 15, 2026 - 03:31 UTC
This incident affected: Benin MMO services (Celtiis :: Betting :: Web Deposit, Celtiis :: Betting :: Payout, Moov :: Betting :: Web Deposit, Moov :: Betting :: Payout, MTN :: Betting :: Web Deposit, MTN :: Betting :: Payout).