The incident has been resolved. We apologise for the inconvenience.
Posted Nov 03, 2025 - 14:46 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 03, 2025 - 14:30 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Halotel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 03, 2025 - 10:21 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Halotel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 01, 2025 - 05:17 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Halotel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 31, 2025 - 16:03 UTC
Identified
This is a quick update to inform you that we are still experiencing an outage in our Halotel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 30, 2025 - 22:18 UTC
Investigating
Unfortunately, we are experiencing an outage in our Tanzania Airtel, Halotel, Yas and Vodacom services. They are still working on restoring internet services, but have not given us an ETA for a resolution. We'll provide an update as soon as possible. Thank you for your patience.
Posted Oct 30, 2025 - 13:29 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 30, 2025 - 13:11 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Halotel USSD deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 30, 2025 - 12:52 UTC
Update
This is a quick update to inform you that we are still experiencing an outage in our Halotel deposit and payout gateways, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Oct 30, 2025 - 05:23 UTC
Update
Unfortunately, we are still experiencing an outage in our Tanzania Airtel, Halotel, Yas and Vodacom services. They are still working on restoring internet services, but have not given us an ETA for a resolution. We'll provide an update as soon as possible. Thank you for your patience.
Posted Oct 30, 2025 - 03:25 UTC
Update
We are continuing to work on a fix for this issue.
Posted Oct 29, 2025 - 10:28 UTC
Identified
We have identified instability in Tanzania Airtel, Halotel, Yas and Vodacom services. We have escalated this to the MMO for resolution.
Posted Oct 29, 2025 - 10:02 UTC
This incident affected: Tanzania MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout, Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout, Yas :: Web Deposit, Yas :: USSD Deposit, Yas :: Payout, Vodacom :: Web Deposit, Vodacom :: USSD Deposit, Vodacom :: Payout).