Performance degradation affecting Kenya Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 19, 2025 - 13:47 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 19, 2025 - 12:16 UTC

Update

Kenya Airtel is still facing an outage on their platform and they have not provided any ETA for a resolution. We will share an update in case of any improvements. Thank you for your patience and understanding.
Posted Mar 18, 2025 - 17:11 UTC

Identified

We have identified instability in Kenya Airtel services. We have escalated this to the MMO for resolution.
Posted Mar 17, 2025 - 07:02 UTC
This incident affected: Kenya MMO services (Airtel :: Payout).
← Current Status Powered by Atlassian Statuspage