Performance degradation affecting Mozambique Vodacom services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Nov 07, 2025 - 21:23 UTC

Monitoring

A fix has been deployed by Mozambique Vodacom. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 07, 2025 - 19:16 UTC

Identified

This is a quick update to inform you that we are still experiencing an outage in our Mozambique Vodacom deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Nov 07, 2025 - 19:10 UTC

Investigating

We are experiencing an outage of the Mozambique Vodacom services. We are investigating the issue.
Posted Nov 07, 2025 - 14:31 UTC
This incident affected: Mozambique MMO services (Vodacom :: Web Deposit, Vodacom :: Payout).
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