Performance degradation affecting Zambia Zamtel NFS services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 03, 2025 - 02:32 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 02, 2025 - 21:15 UTC

Investigating

We are experiencing an outage of the Zambia Zamtel services. We are investigating the issue.
Posted Aug 02, 2025 - 18:09 UTC
This incident affected: Zambia MMO services (Zamtel :: Web Deposit, Zamtel :: Payout, Zamtel :: USSD Deposit).