Performance degradation affecting DRC Vodacom services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Aug 09, 2025 - 23:59 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 09, 2025 - 21:28 UTC

Update

We are continuing to investigate this issue.
Posted Aug 09, 2025 - 20:04 UTC

Investigating

We are experiencing degraded performance in the DRC Vodacom services. We are investigating the issue.
Posted Aug 09, 2025 - 19:56 UTC
This incident affected: DRC MMO services (Vodacom :: Web Deposit, Vodacom :: Payout).