Performance degradation affecting Ghana Airteltigo MMO services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 13, 2025 - 19:41 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 13, 2025 - 18:51 UTC

Update

We are continuing to work on a fix for this issue.
Posted Mar 13, 2025 - 18:01 UTC

Identified

We have identified instability in Ghana AirtelTigo services. We have escalated this to the MMO for resolution.
Posted Mar 13, 2025 - 17:19 UTC
This incident affected: Ghana MMO services (AirtelTigo :: Web Deposit, AirtelTigo :: Payout).