Performance degradation affecting Lesotho M-Pesa services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 12, 2025 - 09:41 UTC

Monitoring

A fix has been deployed by Lesotho M-Pesa. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 12, 2025 - 08:57 UTC

Identified

We have identified instability in Lesotho M-Pesa services. We have escalated this to the MMO for resolution.
Posted Jun 12, 2025 - 06:21 UTC
This incident affected: Lesotho MMO services (M-Pesa :: Web Deposit, M-Pesa :: Payout).