The incident has been resolved. We apologise for the inconvenience.
Posted May 14, 2025 - 03:16 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted May 14, 2025 - 02:42 UTC
Update
This is a quick update to inform you that we are now experiencing an outage in our Ghana Telecel deposit gateway, but we are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 13, 2025 - 23:26 UTC
Update
This is a quick update to inform you that we are still experiencing degraded performance in our Telecel Ghana deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted May 13, 2025 - 19:36 UTC
Identified
We have identified instability in Ghana Telecel services. We have escalated this to the MMO for resolution.
Posted May 13, 2025 - 19:24 UTC
This incident affected: Ghana MMO services (Telecel :: Web Deposit, Telecel :: Payout).