Performance degradation affecting MTN services

Incident Report for PawaPay

Resolved

This incident has been resolved.

Posted Apr 24, 2026 - 10:08 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Apr 24, 2026 - 09:21 UTC

Identified

We have identified instability in MTN services. We have escalated this to the MMO for resolution.

Posted Apr 24, 2026 - 08:21 UTC

This incident affected: Cameroon MMO services (MTN :: Web Deposit, MTN :: Payout, MTN :: Betting :: Web Deposit, MTN :: Betting :: Payout), Rwanda MMO services (MTN :: Web Deposit, MTN :: Payout), Ghana MMO services (MTN :: Web Deposit, MTN :: Payout), Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout), Congo Brazzaville MMO Services (MTN :: Payout, MTN :: Web Deposit), Zambia MMO services (MTN :: Web Deposit, MTN :: Payout), Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit, MTN :: Payout), and Benin MMO services (MTN :: Web Deposit, MTN :: Payout, MTN :: Betting :: Web Deposit, MTN :: Betting :: Payout).