Performance degradation affecting Malawi Airtel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jun 13, 2025 - 23:00 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 13, 2025 - 20:19 UTC

Identified

We have identified instability in Malawi Airtel services. We have escalated this to the MMO for resolution.
Posted Jun 13, 2025 - 20:07 UTC
This incident affected: Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout).