Performance degradation affecting Tanzania Yas services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Nov 10, 2025 - 03:59 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Nov 09, 2025 - 21:45 UTC

Update

We are still experiencing instabilities in our Yas Tanzania deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.

Posted Nov 09, 2025 - 20:03 UTC

Identified

We have identified instability in Tanzania Yas services. We have escalated this to the MMO for resolution.

Posted Nov 09, 2025 - 12:24 UTC

This incident affected: Tanzania MMO services (Yas :: Web Deposit, Yas :: USSD Deposit, Yas :: Payout).