Performance degradation affecting Tanzania Halotel services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Dec 27, 2025 - 23:33 UTC

Monitoring

A fix has been deployed by Tanzania Halotel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 27, 2025 - 23:08 UTC

Investigating

We are experiencing degraded performance in the Tanzania Halotel services. We are investigating the issue.
Posted Dec 27, 2025 - 21:27 UTC
This incident affected: Tanzania MMO services (Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout).