Performance degradation affecting Burkina Faso Orange services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Jan 11, 2026 - 22:20 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jan 11, 2026 - 21:19 UTC

Identified

We have identified instability in Burkina Faso Orange services. We have escalated this to the MMO for resolution.
Posted Jan 11, 2026 - 16:47 UTC
This incident affected: Burkina Faso MMO services (Orange :: Web Deposit).