We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 04, 2026 - 16:35 UTC
Update
This is a quick update to inform you that we are again experiencing degraded performance in our Airtel OpenApi deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Feb 04, 2026 - 04:52 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 04, 2026 - 04:51 UTC
Update
We are continuing to work on a fix for this issue.
Posted Feb 04, 2026 - 04:25 UTC
Update
We are still experiencing a degraded performance in our Airtel OpenApi deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible. Thank you for your patience.
Posted Feb 03, 2026 - 19:35 UTC
Update
This is a quick update to inform you that we are again experiencing degraded performance in our Airtel OpenApi deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Feb 03, 2026 - 17:18 UTC
Identified
This is a quick update to inform you that we are again experiencing degraded performance in our Airtel OpenApi deposit and payout gateways, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.
Posted Feb 03, 2026 - 17:09 UTC
Monitoring
We are seeing improvements in success rates and will continue monitoring the incident.
Posted Feb 03, 2026 - 16:47 UTC
Identified
We are experiencing degraded performance in the Airtel OpenApi services. We are investigating the issue.
Posted Feb 03, 2026 - 15:46 UTC
This incident affected: Rwanda MMO services (Airtel :: Web Deposit, Airtel :: Payout), Uganda MMO services (Airtel :: Web Deposit, Airtel :: USSD Deposit, Airtel :: Payout), Malawi MMO services (Airtel :: Web Deposit, Airtel :: Payout), Tanzania MMO services (Airtel :: Web Deposit, Airtel :: Payout), and DRC MMO services (Airtel :: Web Deposit, Airtel :: Payout).