Performance degradation affecting Tanzania Halotel services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 20, 2026 - 18:27 UTC

Monitoring

A fix has been deployed by Tanzania Halotel. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 20, 2026 - 17:30 UTC

Investigating

We are experiencing an outage of the Tanzania Halotel services. We are investigating the issue.
Posted Mar 20, 2026 - 16:57 UTC
This incident affected: Tanzania MMO services (Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout).