Performance degradation affecting Tanzania Halotel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Dec 22, 2025 - 16:01 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Dec 22, 2025 - 15:42 UTC

Identified

We have identified instability in Tanzania Halotel services. We have escalated this to the MMO for resolution.
Posted Dec 22, 2025 - 11:31 UTC
This incident affected: Tanzania MMO services (Halotel :: Web Deposit, Halotel :: USSD Deposit, Halotel :: Payout).