Performance degradation affecting Nigeria MTN services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Oct 15, 2024 - 19:13 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Oct 15, 2024 - 16:39 UTC

Identified

We have identified instability in Nigeria MTN services. We have escalated this to the MNO for resolution.
Posted Oct 15, 2024 - 14:55 UTC
This incident affected: Nigeria MMO services (MTN :: Web Deposit, MTN :: Payout).