Performance degradation affecting Zambia Zamtel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Jun 25, 2025 - 19:22 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 25, 2025 - 18:28 UTC

Investigating

We are experiencing an outage in the Zambia Zamtel services. We are investigating the issue.
Posted Jun 25, 2025 - 18:14 UTC
This incident affected: Zambia MMO services (Zamtel :: Web Deposit, Zamtel :: Payout, Zamtel :: USSD Deposit).