Performance degradation affecting Cameroon Orange services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Mar 23, 2026 - 09:44 UTC

Monitoring

A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Mar 23, 2026 - 06:41 UTC

Update

This is a quick update to announce that we are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Posted Mar 21, 2026 - 18:08 UTC

Update

We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Posted Mar 21, 2026 - 17:56 UTC

Investigating

We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Posted Mar 21, 2026 - 13:35 UTC

Identified

We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Posted Mar 21, 2026 - 12:39 UTC

Update

We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Posted Mar 20, 2026 - 16:48 UTC

Update

We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Posted Mar 19, 2026 - 19:40 UTC

Update

We are experiencing degradation in callback delivery by the MMO and as a result, some transactions take longer to be finalized. We are in constant communication with the MMO in order to identify the root cause and stabilize the service as soon as possible. Further updates will be shared once there has been progress made.
Posted Mar 19, 2026 - 05:56 UTC

Update

We are experiencing an outage of the Cameroon Orange services. We are investigating the issue.
Posted Mar 18, 2026 - 17:20 UTC

Investigating

We are experiencing degradation in callback delivery by the MMO and as a result, some transactions take longer to be finalized. We are in constant communication with the MMO in order to identify the root cause and stabilize the service as soon as possible. Further updates will be shared once there has been progress made.
Posted Mar 18, 2026 - 08:50 UTC
This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout, Orange :: Betting :: Web Deposit, Orange :: Betting :: Payout).