Performance degradation affecting payment reconciliation

Incident Report for PawaPay

Resolved

This incident has been resolved.
Posted Oct 01, 2026 - 15:42 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Oct 01, 2026 - 15:19 UTC

Identified

Dear Customer! We are currently experiencing performance degradation in our payment reconciliation engine. Our engineering team is working on resolving the issue. We will keep you updated on this at least once every 60 minutes. Thank you for your understanding.
Posted Oct 01, 2026 - 13:35 UTC
This incident affected: PawaPay platform (Payment reconciliation).