Performance degradation affecting Uganda MTN services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Nov 10, 2026 - 18:23 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Nov 10, 2026 - 17:56 UTC

Investigating

We are experiencing an outage in the Uganda MTN services. We are investigating the issue.
Posted Nov 10, 2026 - 17:01 UTC
This incident affected: Uganda MMO services (MTN :: Web Deposit, MTN :: USSD Deposit).