Performance degradation affecting Cameroon Intouch MMO services

Incident Report for pawaPay

Resolved

This incident has been resolved.

Posted May 22, 2025 - 20:34 UTC

Monitoring

A fix has been deployed by Cameroon Orange. We are seeing improvements in success rates and will continue monitoring the incident.

Posted May 22, 2025 - 20:01 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Intouch Orange Cameroon deposit gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted May 22, 2025 - 18:45 UTC

Identified

We have identified instability in Cameroon Orange Intouch services. We have escalated this to the MMO for resolution.

Posted May 22, 2025 - 15:48 UTC

This incident affected: Cameroon MMO services (Orange :: Web Deposit, Orange :: Payout).