Performance degradation affecting Tanzania Tigopesa services

Incident Report for pawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.
Posted Aug 02, 2024 - 01:13 UTC

Monitoring

A fix has been deployed by Tanzania Tigopesa. We are seeing improvements in success rates and will continue monitoring the incident.
Posted Aug 01, 2024 - 22:35 UTC

Update

We are continuing to investigate this issue.
Posted Aug 01, 2024 - 17:44 UTC

Update

We are continuing to investigate this issue.
Posted Aug 01, 2024 - 17:28 UTC

Investigating

We are experiencing degraded performance in the Tanzania Tigopesa services. We are investigating the issue.
Posted Aug 01, 2024 - 17:07 UTC
This incident affected: Tanzania MMO services (Yas :: Web Deposit, Yas :: USSD Deposit, Yas :: Payout).