Performance degradation affecting Zambia NFS Zamtel services

Incident Report for pawaPay

Resolved

This incident has been resolved.
Posted Jun 10, 2025 - 15:21 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.
Posted Jun 10, 2025 - 14:19 UTC

Identified

We have identified instability in the Zambia NFS Zamtel services. We have escalated this to the MNO for resolution.
Posted Jun 10, 2025 - 12:57 UTC
This incident affected: Zambia MMO services (Zamtel :: Payout).