Performance degradation affecting Sharpvison Benin MTN services

Incident Report for PawaPay

Resolved

The incident has been resolved. We apologise for the inconvenience.

Posted Aug 30, 2025 - 17:44 UTC

Monitoring

We are seeing improvements in success rates and will continue monitoring the incident.

Posted Aug 30, 2025 - 17:20 UTC

Update

This is a quick update to inform you that we are still experiencing an outage in our Sharpvison Benin MTN deposit and payout gateway, but are closely following up on it with the mobile money operator. We'll provide an update as soon as possible.

Posted Aug 30, 2025 - 15:06 UTC

Identified

We have identified instability in Sharpvison Benin MTN services. We have escalated this to the MMO for resolution.

Posted Aug 30, 2025 - 12:15 UTC

This incident affected: Benin MMO services (MTN :: Web Deposit, MTN :: Payout).